Refund Policy

RETURNS / EXCHANGES

To be eligible for a return / exchange items must be unused and in the same condition as it was received. It must be in original packaging with receipt and returned within 30 days of purchase.

EXCEPTIONS

Insoles

1 Year unconditional guarantee on the original purchase only. No additional guarantee on replacement products. Proof of purchase and picture of product required.

To complete a return / exchange, please send to:

3033911 Canada Inc. (C/O Implus Canada)
8399 Lawson Road, Unit 104
Milton, Ontario L9T 9L1.

Contact Customer Service at (800) 387-9538 Ext.6011 or 905-858-3565 Ext.6011

caorders@4implus.com

SHIPPING

You will be responsible for paying for your own shipping costs for returned / exchanged item. Shipping costs are non-refundable on the original purchase.

It is recommended using a traceable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned product.

REFUNDS (IF APPLICABLE)

Once return is received and inspected, you will receive an email notifying that we have received the returned item and approval or rejection of a refund/exchange.
Approved refunds will be processed and applied to credit card or original method of payment, please allow a few days for processing. (Excludes shipping cost)